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Your journey, your way, with Habitus Homecare by your side

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A unique and tailored journey

A unique and tailored journey awaits you, crafted specifically to meet your needs and aspirations.

We will be here to support you every step of the way, providing guidance, resources, and encouragement as you move forward.

We will be here to support you every step of the way

Step 1

Initial Contact

​You, a friend, a loved one, or a care professional can reach out to our friendly team to request information about our services. If the information we provide sounds like something you would like to discuss further, our team will arrange a convenient time and date to meet with you. During this meeting, we can discuss your needs and how Habitus Homecare may be able to assist you.

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When you make initial contact, we will ask for some basic information, including your full name, date of birth, home address, the best telephone number to reach you, and an email address.

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You can reach out to us in several convenient ways. To speak directly with a member of our friendly team, simply call us at 01424 547490. If you prefer, you can also fill out our online contact form, where you can provide your details and any specific questions or concerns you may have. Alternatively, you can send us an email at info@habitushomecare.co.uk

Step 2

We Meet

Before we can deliver a package of care tailored to an individual, it is essential for a dedicated member of our team to visit their home for a comprehensive assessment. This assessment is a crucial step in our process. It involves a thorough evaluation designed to gather information about the individual's specific needs, preferences, and living environment. Our aim is to establish whether we can safely and effectively deliver the level of care required.

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We will also go over your preferred days and times for care, ensuring we align with your schedule and lifestyle. Additionally, we’ll talk about how often you’d like support—whether it’s daily, a few times a week, or another arrangement that works best for you.

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We recognise that there may be times when a home visit isn't possible due to various circumstances. Please know that at Habitus Homecare, we are committed to working with you and can make reasonable adjustments to the assessment process to accommodate your needs. 

Step 3

Care Begins

During the initial steps, we'll have gather all the essential information. This includes establishing the specific type of carer you feel most comfortable with, whether that might be someone with specialised training or simply a friendly companion.

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Once we have everything in place and if you choose to proceed, we’ll introduce you to our dedicated care team. We’ll work closely with you to agree on a start date that fits seamlessly into your plans.

 

The Habitus Homecare management team is dedicated to staying involved even after your care begins. We will conduct regular reviews of your care plan, allowing us to reassess your needs as they change over time. We believe in open lines of communication, so we’ll check in frequently to ensure that you are not only satisfied with the care being provided but that we are also meeting your expectations and adapting to any new requirements that may arise.Your comfort and well-being are our top priorities, and we are here to support you every step of the way!

Examples of some of the questions that will be asked during an assessment

Personal Assessment

The personal assessment seeks to obtain a complete understanding of the individual.

​1. How is your loved one's hearing?

You will be asked whether your loved one uses hearing aids, or is hard of hearing. This is so that Carers can be pepped to speak loud and clear if the client needs it.

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2. How is your loved one's speech?

The assessor will ask whether your loved one has any speech impairments or difficulties so that Carers can be made aware before visiting.

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3. How is your loved one's eyesight?

Be prepared to be asked whether your loved one is registered blind, whether they wear glasses/contact lenses and if they are prone to falls due to poor eyesight.

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4. How is your loved one's mobility?

You will be asked whether your loved one has any mobility issues e.g. whether they are bed-bound, use walking aids or require hoisting. This is so that the home care company can arrange for the appropriate Carers and the number of Carers to visit.

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5. How is your loved one's comprehension?

You’ll likely be asked whether it is easy to understand your loved one and what they are trying to communicate and vice versa so that Carers can be briefed before visits.

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6. How is your loved one's memory?

Your assessor will be interested to know whether your loved one has been diagnosed or is suspected of having dementia. Do they suffer from forgetfulness? Do they often lose things?

Do they ever get lost?

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7. How is your loved one's mental health?

You will be asked whether you have any current concerns about your loved one’s mental health and whether they have a history of mental health illnesses.

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Care Needs Assessment

The care needs assessment aims to establish the exact support the client needs during their home care visits.

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1. Is your loved one able to get themselves in and out of bed unassisted?

You will likely be asked whether your loved one requires assistance or hoisting when getting in and out of bed so that appropriate support can be arranged.

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2. Is your loved one able to manage their own personal care such as washing and toileting?

Please ensure that you have an understanding of the kind of support your loved one requires, whether they have any incontinence issues and/or whether they have a catheter/colostomy bag.

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3. Does your loved one require support with taking medication?

Be prepared to be asked about the medication your loved one is on and whether they need any support/prompts to take it. They will likely ask whether they take their medication a specific way, at certain times, and how frequently they take it.

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4. Does your loved one require support with preparing meals and beverages?

Your assessor will ask whether your loved one is able to cook and make drinks unassisted so that they know whether the Carers will need to support them with these tasks.

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5. Does your loved one require support with household tasks?

In order to gauge whether your loved one will need help with household tasks, they will ask whether they need support with cleaning, laundry etc.

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6. Will your loved one require assistance with attending social activities?

Please be prepared with your loved ones’ social activities calendar as you will likely get asked whether they attend any regular clubs, coffee mornings, church etc. This is so that they can tailor the care plan to provide support at these times.

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7. Will your loved one require support with attending appointments?

It’s important to be aware of any regular appointments your loved one has; these could be doctor's appointments, hearing/eyesight tests etc. This will allow the company to allocate visits appropriately.

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Environment Assessment

Habitus Homecare will need to establish whether we can safely deliver care to the individual in their home environment. We will be looking at whether there are any unreasonable risks to our care team as well as the client. A Moving & Handling assessment will be undertaken to establish whether there is any specialist equipment currently being used or required to deliver care safely.

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If you have any further questions or need more information about Home Care Assessments, please don't hesitate to reach out to us. Our team is here to provide you with the answers and support you need to make informed decisions. Whether you're curious about the assessment process, eligibility criteria, or available services, we are more than happy to assist you.

Three easy steps to arranging your support
Contact us

Contact us for a confidential consultation to discuss how we may be able to help you. 

We Meet

We meet with you to assess and design a support plan that suits you 

Care Begins

If you wish to proceed, your personalised support will start

on an agreed date and time

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Habitus Homecare Ltd

© 2024 by Habitus Homecare Ltd

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